Version 1.0
Your privacy
1. What Information We Collect
To keep the matches flowing and the lights on, we process strictly necessary data such as:
To keep the matches flowing and the lights on, we process strictly necessary data such as:
- Identity Data: Name, date of birth, and gender.
- Contact Data: Email address, phone number, and home address.
- Financial Data: Payment card details processed securely via a secure third party payment platform like Stripe
- Technical Data: Browsing data from our website which is non-identifiable information to give us a better idea how we can improve our site
2. How we use your data
We don't just collect info for the sake of it. We use it to:
We don't just collect info for the sake of it. We use it to:
- Manage Memberships: Registering you as a player and managing your skill rating.
- Court Bookings: Sending confirmation emails and gate access codes.
- Safety & Security: CCTV is often operational around the courts for the safety of players and equipment.
- Club News: Sending updates about tournaments or social nights (only if you’ve opted in!).
3. Sharing your information
We promise not to sell your data to the highest bidder. We only share it with:
We promise not to sell your data to the highest bidder. We only share it with:
- Booking Platforms: Specialized padel software used to manage the diary.
- Coaches: If you book a lesson, the pro needs to know who’s turning up
- Governing Bodies: Such as the LTA (Lawn Tennis Association), if required for insurance or official ratings
4. Data retention
We won’t keep your details forever. If you decide to hang up the racket and cancel your membership, we generally delete your personal data after two years of inactivity, unless legal, financial, or tax requirements (like Gift Aid) tell us otherwise.
We won’t keep your details forever. If you decide to hang up the racket and cancel your membership, we generally delete your personal data after two years of inactivity, unless legal, financial, or tax requirements (like Gift Aid) tell us otherwise.
5. Your rights
You’re in the driver's seat (or serving to win the championship). You have the right to:
- Access the data we hold about you
- Correct any mistakes (like a misspelled surname)
- Delete your data (the "Right to be Forgotten")
- Withdraw Consent for marketing at any time
You’re in the driver's seat (or serving to win the championship). You have the right to:
- Access the data we hold about you
- Correct any mistakes (like a misspelled surname)
- Delete your data (the "Right to be Forgotten")
- Withdraw Consent for marketing at any time
6. Contact information
If you have any questions about how we handle your "vibora" or your data, please contact us via our contact us page here
If you have any questions about how we handle your "vibora" or your data, please contact us via our contact us page here
